CityParking helps drivers avoid the parking battle by letting them book spots for any date and time. The next time you get in your car, you’ll know there is a parking spot waiting for you. We also allow you to cancel your parking and get money back for the hours you did not use. These outdoor parking spots are privately owned and posted by other users who wish to share their parking when it’s available.
It’s easy! When you first rent a spot, you must sign up to the app with a verified phone number and a valid credit card.
After this one-time step, you will be brought to the interactive map. Touching a pin (parking spot) on the map lets you see the picture and the availability of the spot.
You can click ‘Book This Spot’ (your card will not be charged yet).
The next step is to select the date, time, and length for which you need parking.
You will see the total booking time and cost at the bottom of your screen.
After that, you can press ‘Book This Spot’. This is when your credit card will be charged.
Next, a confirmation screen will display the details of your booking. Here you are also able to take further action, such as cancelling the parking, adding more time, marking the spot under your 'favourites,' or tapping the ‘Directions’ button to find a good route to the spot.
When you go back to the map, the pin colour will now be red. You can tap it to cancel or add more time.
Yes, you can cancel the booking at any time.
If you cancel more than 30 minutes before your booking, then you will receive a credit to be used next time.
If you cancel less than 30 minutes before the start of your reserved time slot, you will be charged $1. This is meant to prevent drivers from unnecessarily blocking parking spots.
After the start of your parking slot, you will be charged the fixed fee. If you have used less than 50% of the booked time, you will receive a refund for the remaining time, rounded down to the hour. If you have used 50% or more of the booked time, then you will not receive a refund.
CityParking trusts in the goodwill of its users; if you repeatedly book long hours to block parking and then cancel to get refunds, other drivers will face problems. This would also have a negative effect on your ratings.
First, tap ‘Post a Spot’ in the menu. This will bring you to the map screen.
Next, enter the address where your spot is situated. A red pin will appear on the map. To help drivers find your spot, you will need to move this red pin onto the precise location of the spot. To do this, zoom in and hold your finger on the exact location of your spot for three seconds - the red pin will move to where you're pressing. Once the red pin is exactly on your spot's location, press 'Next Step'.
Then, add a photo of your spot so that drivers will be able to identify it. We recommend including a photo with recognizable background elements that would help drivers know exactly where to park when they arrive.
Next, write a short description of your spot and how to find it - as if you were giving directions to a friend.
Finally, press the 'Add Time' button to choose when you want to make your spot available. Choose the starting and ending time of the time slot and pick which days it is applied towards. Then, scroll down and press 'Add Time'. Repeat this step for all the time slots during which your spot will be available during the week.
The last step is to add your bank account (see below)